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Policies
~Deposits, Payments and Guest Counts~
All deposits are considered non-refundable.
Social and Political Events
Upon booking a $300.00 deposit is due to hold the date for your off-premise
event.
Thirty days prior to your event a second deposit equal to 50% of expected food and
beverage charges are due.
The final balance is due 5 days prior to your event along with your guaranteed
expected guest count or order. As this is the number for which we prepare and
staff, it is also the minimum number for which you will be charged.
Additions to this number will be accommodated, but not decreases.
Any additional charges will be due and payable upon the conclusion of the event.
Corporate Events
We will be happy to work with purchase orders if you require, however we ask
that all charges be paid within seven (7) days of invoice.
Five (5) days prior to your event we require a guaranteed expected guest
count or guaranteed order. As this is the number for which we will prepare and
staff, it is also the minimum number for which you will be charged. Additions
to this number can be accommodated, but not decreases.
Deposits are preferred, but other arrangements can be made on an individual
basis. In certain situations a credit application will be required. If it is agreed
that no deposit is to be received, all cancellation policies will still
apply.
If your company requires a W-9 form to be filled out, please make this request
in advance.
Labor & Service Charges
Labor charges are for the total number of hours noted on the contract, beginning
with the arrival of the staff and ending with the departure of the staff from
the premises, unless travel time has been contracted as additional. Any
additional labor hours will be at the contracted rate and will be due at the
conclusion of the event. There is a 6-hour minimum for evening events and a
4-hour minimum for breakfast or lunch.
Our Service Charge is NOT a gratuity.
All or a portion of this charge goes to the “house” to cover administrative
costs, insurances, licenses and other costs associated with your event.
Miscellaneous Policies
No food product(s) other than those provided by Naomi’s Catering is to be
brought in or served without prior written agreement from Naomi’s Catering.
Bridal and Groom’s cakes are exceptions to this policy.
Naomi’s Catering is to be
provided with a private kitchen or staging area unless other arrangements are
agreed upon by Naomi’s Catering. For Safety and organizational reasons access
to this area is to be limited to staff of Naomi’s Catering only.
Cancellation policies:
All deposits are considered non-refundable under all
circumstances of cancellation by the
client, which is why we ask for deposits and payments in three tiers.
Our deposits cover billable hours spent making arrangements, creating
proposals, meetings, and any other costs incurred by the time of cancellation,
including lost revenue for the date booked.
If no deposit is being held, you will be invoiced for these charges under
the same payment policies agreed upon for the event.
If these costs include any products purchased for your event, you are
welcome to them-however, we do ask that you make your wishes known at the time
of cancellation and that you make arrangements for these products to be picked
up within 24 hours of cancellation.
Postponements and date
changes will be accommodated to the best of our ability.
We reserved the right to hold to our Cancellation Policies in the event
of postponement or date change of the event.
If Naomi’s Catering is unable for any reason to fulfill contracted services,
all deposits or payments will be refundable in full.
This policy includes, but is
not limited to: weather, all natural disasters, acts of God, illnesses or death.
All exclusions will be at the sole discretion of Calvin Coleman,
owner—Naomi’s Catering.
This page last updated 09-13-08
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