Policies

~Deposits, Payments and Guest Counts~
All deposits are considered non-refundable.

Social and Political Events
Upon booking a $300.00 deposit is due to hold the date for your off-premise event.
Thirty days prior to your event a second deposit equal to 50% of expected food and beverage charges are due.
The final balance is due 5 days prior to your event along with your guaranteed expected guest count or order. As this is the number for which we prepare and staff, it is also the minimum number for which you will be charged.  Additions to this number will be accommodated, but not decreases.
Any additional charges will be due and payable upon the conclusion of the event.

Corporate Events
We will be happy to work with purchase orders if you require, however we ask that all charges be paid within seven (7) days of invoice.
Five (5) days prior to your event we require a guaranteed expected guest count or guaranteed order. As this is the number for which we will prepare and staff, it is also the minimum number for which you will be charged. Additions to this number can be accommodated, but not decreases.
Deposits are preferred, but other arrangements can be made on an individual basis. In certain situations a credit application will be required. If it is agreed that no deposit is to be received, all cancellation policies will still apply. 
If your company requires a W-9 form to be filled out, please make this request in advance.

Labor Charges
Labor charges are for the total number of hours noted on the contract, beginning with the arrival of the staff and ending with the departure of the staff from the premises, unless travel time has been contracted as additional. Any additional labor hours will be at the contracted rate and will be due at the conclusion of the event.

Miscellaneous Policies
No food product(s) other than those provided by Naomi’s Catering is to be brought in or served without prior written agreement from Naomi’s Catering.  Bridal and Groom’s cakes are exceptions to this policy.  

Naomi’s Catering is to be provided with a private kitchen or staging area unless other arrangements are agreed upon by Naomi’s Catering. For Safety and organizational reasons access to this area is to be limited to staff of Naomi’s Catering only.

 Cancellation policies:
All deposits are considered non-refundable under all circumstances of cancellation by the client, which is why we ask for deposits and payments in three tiers.  Our deposits cover billable hours spent making arrangements, creating proposals, meetings, and any other costs incurred by the time of cancellation, including lost revenue for the date booked.  If no deposit is being held, you will be invoiced for these charges under the same payment policies agreed upon for the event.  If these costs include any products purchased for your event, you are welcome to them-however, we do ask that you make your wishes known at the time of cancellation and that you make arrangements for these products to be picked up within 24 hours of cancellation.  

Postponements and date changes will be accommodated to the best of our ability.  We reserved the right to hold to our Cancellation Policies in the event of postponement or date change of the event.

If Naomi’s Catering is unable for any reason to fulfill contracted services, all deposits or payments will be refundable in full.  

This policy includes, but is not limited to: weather, all natural disasters, acts of God, illnesses or death.  All exclusions will be at the sole discretion of Calvin Coleman, owner—Naomi’s Catering.